Phase 6: Communication on responsible supply chain management
In this phase, you will receive good advice on how to communicate your responsible supply chain management activities and results in a relevant, interesting and effective way.
Communicating your responsible supply chain management activities and results should be an integrated element of your overall CSR communication.
It can strengthen stakeholders' confidence in you and improve your reputation if your communication on responsible supply chain management shows how your activities are focused on the areas subject to the greatest risk of adverse impacts on the CSR principles, and on where it is possible to achieve the greatest improvements in CSR performance.
Visible communication regarding activities and results can also help you to stay focused on ensuring ongoing improvements to suppliers' CSR performance.
The two stages of this phase are:
Content of the communication
Target content at selected stakeholders
Identify the key focus areas
- Be open about dilemmas and challenges
Use existing communication channels
Write clearly and concisely
- Engage in direct dialogue